Customer Relationship Management
Sales Force Automation
NetSuite’s Sales Force Automation (SFA) software powers your sales organization with integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfillment, and sales commission.
Customer Service Management
NetSuite’s integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs.
Marketing Automation
NetSuite’s marketing automation software automates your entire marketing process, allowing you to better align campaigns and programs with your sales teams.
Partner Relationship Management
NetSuite Partner Relationship Management (PRM) enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your organization.
Procurement
Purchasing can be a time-consuming and inefficient ordeal, especially when requests for goods and services have to be processed manually using a combination of phone calls, emails, paper catalogs and faxes.
NetSuite’s procurement solution helps companies buy goods and services at the best cost and in a timely manner by saving employees’ valuable time with easy-to-use capabilities, reducing costs by channeling purchases to approved suppliers and pre-negotiated contracts, and improving visibility by rendering real-time information into company spend and vendor performance.
Warehouse and Fulfillment
Smart businesses understand that controlling inventory, fulfillment and shipping costs is essential for success. Companies are constantly striving to improve their warehouse operations by increasing agility, visibility and labor efficiency.
This requires use of best practices combined with a sophisticated Warehouse Management System (WMS) that optimally manages all resources within the distribution operations while minimizing the total cost of operation or ownership (TCO).
